Welcome to Iverheal3mg

We understand that some shopping does not meet your expectations. If your order is no longer beneficial for you, then we are here to help you. This policy helps you to get out of this type of situation. 

  1. Eligibility for Returns

We accept your returns on the following grounds:  

  • A return request should be submitted within 3 days of the delivery date.
  • The medicine should be new, unused, and unopened along with its original packaging and price tag. 
  • Should provide the product’s invoice or order confirmation while sending a return request. 
  1. Non-Returnable Items

We do not accept any products that are used, opened, damaged by you, missing or torn original packaging, or missing or torn price tags.

  Return Procedure

  • Step 1: Contact our “Customer Services & Support” team through +1 (734) 274 6420 or  info@iverheal3mg.com within 3 days of the delivery date.
  • Step 2: Clearly mention the product that you want to return along with its invoice and order number. 
  • Step 3: Our “Customer Services & Support” team will guide you through the process and share the return process.
  • Step 4: Hand over your product to our third-party team or delivery team.
  • Step 5: A tracking link will be shared with you. 
  1. Return Pickup & Shipping

Each return will be tracked and recorded. If there has been any issue while picking up the returned product, we will inform you via mail or registered mobile number (the ones shared with us). Shipping costs may depend on your location for standard returns.

  1. Inspection & Approval

Our delivery partner will inspect your returned products after receiving them or at your doorstep. When they approve that the product condition is ok, then we will start the refund or replacement process. 

  1. Refunds

It is completely your decision what you will choose: a full refund or a replacement. The refund process will be completed within 30 business days from the product’s original delivery date.

  1. Replacements

If the replacement process does not complete or reshipment does not resolve, then we will provide a full refund. It will also be completed within 30 business days from the product’s original delivery date.

  1. Order Cancellation
  • If you need to cancel an order, please contact us before shipping.
  • Cancellations will not be accepted after shipping.
  • If your order ships or dispatches and you no longer need this product, you will follow the return process that we have mentioned above.
  1. Delayed Refunds

If the refund process takes more time than expected, please contact our support team. We kindly request that you be patient and cooperate with us during the return process. –

  1. Policy Updates

We change or update our return and refund policy to improve our service and follow government rules. We appreciate if you share your ideas regarding this policy.

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